Family-Owned and Operated Moving Company in West Springfield, MA

Yes, we are a bonded warehouse. We have a safe environment where your belongings can be stored. No one will ever be in the warehouse unaccompanied, nor does anyone handle shipments other than trained personnel.

You can arrange to schedule for items to be moved out or picked up by a third-party carrier from our warehouse. Our personnel will oversee and handle all shipping from our dock.

The Bill of Lading services is the contract between the individual moving and the mover and is a legal document ensuring that a shipment of household goods is picked up, transported, and received at the new home.

Ideally, two months before, but it is based on a first-come basis, so call anytime, even the night before, as sometimes moves can cancel at the last minute.

Appointments are available Monday through Friday and Saturdays. Significant holidays are excluded (Thanksgiving, Christmas, Labor Day, Memorial Day, and 4th of July). Certain moves can extend through weekends if SIT (storage in transit) is involved.

We recommend about four to six weeks before your move.

• By the hour with a travel fee based on volume for local moves 
• By a flat rate binding estimate for long-distance moves

Yes, we encourage helping our movers feel appreciated.

No move is too big or little.

The most significant difference between a moving company and a moving broker is that the moving company performs the actual moving services and has employees, trucks, and moving equipment to perform your move. A moving broker is a middleman who takes an order or a move and then sells the move to a moving company.

Every reputable moving company should have proper licenses and a DOT number. A great place to check if a moving company has a valid license is the FMCSA website, and search the company by using the DOT number.

Our DOT Number: 522128

It is essential to know the level of insurance coverage that your moving company has. Usually, all the insurance and the primary insurance agent’s contact information on the COI will be listed. COIs should also be presented to management companies before a move. Often, management companies may want to be listed as an additional insured party on the mover’s COI.

Most reputable moving companies offer at least two types of insurance coverage for moves. The industry-standard insurance usually covers $0.60/Pound per piece. The next level of insurance would be a declared value insurance or upgrading from $.60/Pound to a higher valuation. Suppose you are planning to move expensive or high-value items. In that case, it is always recommended to ask your agent and other insurance companies for quotes regarding coverage for contents on the move.

Most reputable moving companies will ask for 20% at the most to reserve a moving date or a moving project involving many dates. Any amount higher than 20% is usually a red flag, and follow-up questions should be asked, such as, “Why is the deposit amount so high?”

Things can change with moving dates in the blink of an eye sometimes. Knowing the various policies and fees regarding changing your moving date with a moving company is essential. Most of the time, moving companies will require specific notification deadlines for a moving date change.

Oftentimes, during the peak season of moving, companies will subcontract other movers or companies to perform moves on their behalf. It is important to know whether the company you plan to contract for your move will have adequate and experienced movers performing your move. A good follow-up question would be, “Does your company subcontract move to other movers or contractors?”

This is very important to know, as most moving companies thoroughly train their movers before sending them into the field. You will want to make sure that your movers are at least trained and have some experience under their belts.

In a case where your moving plans change at the last minute, or you may need Temporary storage, also known as Storage in Transit or SIT, it is essential to know whether this moving company can provide this service on short notice.

While this may be an obvious question, it is a fundamental question to ask. Most reputable movers will give a typed or written estimate with all the estimated charges. It is also critical to ask if extra fees or costs are not listed on the forecast.

The nice part of this question is that the question is open-ended. This will allow you to ask about particular items and gather as much information as possible about how the moving company will protect the various contents involved with your move.